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Control Room Switching Incident Risk Mitigation Program

Control Room Switching Incident Risk Mitigation Program

CitiPower and Powercor are Victoria’s largest electricity suppliers, delivering electricity to almost 1.1million residential and commercial customers across Australia. In November and December 2013, Nova Systems completed an Operational Safety consulting task aimed at informing CitiPower and Powercor’s 3-5 year Operational Excellence Strategy. One high priority strategic initiative proposed by Nova Systems was a training program to improve High Reliability Behaviours (including Network Controller / Switching Operator communications) for the reduction of the risk of a human error-related switching incidents.

In 2014, Nova Systems was engaged to conduct this training. Nova Systems developed a unique delivery model which used an impactful and relevant story from Apollo 13, to convey instruction on the Nova Systems POWER model of high reliability principles in the Control Room environment. The POWER model was based on a robust combination of theoretical research on High Reliability Organisations and the unique professional experience of the Nova Operational Safety Advisor. This training was delivered and further reinforced by memory jogger posters and handouts to be displayed in the work place.

This task highlighted the importance of not only understanding the subject matter required to be delivered, but to also understand the people, their reputations and being able to relate to them during the training sessions. Nova Systems was commended by CitiPower and Powercor’s for this work and the training was cited by an attendee as the best training package delivered across his 40 year career in the power industry.

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Key People

Bret Barton

Head Progressive Businesses

The Progressive Businesses division of Nova Group amalgamates our newer client sectors and locations with both establish...

The Progressive Businesses division of Nova Group amalgamates our newer client sectors and locations with both established engineering professional services and emerging global technologies.

Bret is responsible for the growth and governance of the businesses and programs which form the Progressive Business division.  These include the:

  • Nova Singapore Business (Commercial and Defence);
  • Nova New Zealand Business (Commercial and Defence);
  • Australian Transport Program (rail and infrastructure, autonomous vehicles, ports); and
  • Australian Energy and Resources Program (oil, gas, mining, power, water, utilities).

Bret is a member of Nova’s Executive Leadership Team and has been a Manager with Nova for 12 years. Bret served 20 years in the Canadian Air Force and supported major test programs for the United States and Australian Air Forces.

Bret is an Engineering Executive with the Institute of Engineers Australia.

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Tim Anderson

Program Manager - Energy & Resources

Tim is responsible for program management of the Energy & Resources Program in the power, water, oil and gas ...

Tim is responsible for program management of the Energy & Resources Program in the power, water, oil and gas and mining sectors. In these sectors, Tim leads our client relationships, client solutions delivery,  client-led innovation and sector strategies. Tim has 30 years experience, working with clients in energy, resources, utilities and engineering sectors.

 

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Nick Kemp

Chief Capability Officer

Reporting to the CEO, Nick is responsible for the leadership and management of Nova’s Capabilities comprising...

Reporting to the CEO, Nick is responsible for the leadership and management of Nova’s Capabilities comprising staff competencies, Intellectual Property, innovation and training. In this capacity, Nick works across the Australia and New Zealand business and is responsible for implementing Nova’s global capability framework.  Nick is an accomplished business leader with over 30 years’ experience across the defence, rail, utilities, medical device and civil aerospace sectors.

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